No. Holiday Hacks is not a travel agency. We sell digital travel guides and research. You make your own bookings directly with airlines, hotels, transfer providers, and other third-party suppliers.
Because we do not sell flights, hotels, package holidays, or booking services. By booking directly, you cut out the middleman and their 20-50% service fees. Our "Zero-Commission" model means you pay the provider directly.
Travel prices are dynamic and change based on demand. Our guides show when prices were last checked and we recommend booking promptly. If you cannot secure the featured flight or hotel at the advertised or a comparable price, contact us through Support within 30 days of purchase with screenshots so we can review a refund.
Absolutely. We only provide links to reputable, major platforms like Ryanair, EasyJet, Booking.com, or official hotel websites. Your payment details never pass through us; they stay between you and the service provider.
ATOL protection applies to "Package Holidays" sold by traditional agents (where you pay one person for everything). Because you are booking components separately, you are protected by the individual airline's and hotel's terms. We strongly recommend having a good travel insurance policy to cover all bases — it's the "Smart Traveler" way.
Since you hold the direct booking, you have full control. You deal directly with the airline or hotel customer service. This is actually faster and more reliable than waiting for a travel agent to act as a middleman during an emergency.
Not as part of the standard subscription. Holiday Hacks currently sells curated travel guides for featured destinations and dates. If you need help with a guide you have bought, contact Support from your account.
Navigator lets you pick 1 free travel guide each paid month and can hold up to 3 unused picks. Pathfinder earns 3 free guide picks each paid month while the yearly subscription is active and can hold up to 9 unused picks. Picks are yours once earned, so you do not lose them just because you skip a month. If you cancel, you stop earning new picks, but unused earned picks remain in your account.
No. When you use a free pick to unlock a guide, that guide stays in your account. You are not renting temporary access to a token.